This Privacy Policy explains how The Old South Supply Co. collects, uses, and protects your personal information when you visit or make a purchase from our website.
Information We Collect
1. Personal Information You Provide
When you make a purchase or create an account, we may collect:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely by third-party providers)
2. Information Collected Automatically
When you browse our site, we may automatically collect:
- IP address
- Browser type and device type
- Pages viewed and time spent
- Cookies and tracking data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send updates or order confirmations
- Improve our website and customer experience
- Detect and prevent fraud
Payment Information
Payments are handled by secure third-party payment processors such as Stripe, PayPal, or WooCommerce Payments.
We do not store your full credit card details on our servers.
Cookies
We use cookies to improve your experience, remember your preferences, and analyze site performance.
You can disable cookies in your browser settings, but certain features may not work properly.
Sharing Your Information
We only share your information with trusted third parties when necessary to operate our store:
- Shipping carriers
- Payment processors
- Website hosting & analytics providers
These services are only allowed to use your information to perform tasks on our behalf.
Data Retention
We retain your order information for our records unless you ask us to delete it.
Security
We use industry-standard security measures to protect your personal information.
However, no method of transmission over the internet is 100% secure.
Your Rights
You may have the right to:
- Request access to your personal information
- Request corrections or updates
- Request deletion of your information
- Opt out of marketing communication
To make a request, contact us at
[email protected]
Minors
We do not knowingly collect personal information from children under 13.
If we learn that we have done so, we will delete the information immediately.
Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be reflected on this page.
Last updated: November 2025