Last updated: November 2025
Processing Times
Orders are processed within 1–3 business days. Processing does not include weekends or holidays. During high-volume periods, processing may take slightly longer.
Shipping Times
After your order is processed, shipping typically takes:
- United States: 3–7 business days
- Canada: 7–14 business days
Shipping Rates
Shipping costs are calculated at checkout based on your location and order total.
Free Shipping
Orders over $75 USD qualify for free standard shipping within:
- United States
- Canada
Tracking Information
You will receive an email with your tracking number once your order has shipped. Please allow up to 24 hours for tracking information to update.
Lost or Stolen Packages
If your package is marked “delivered” but you do not receive it, please contact the shipping carrier directly. We are not responsible for lost or stolen packages after delivery.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us within 7 days and we’ll help resolve it quickly.
Contact
For shipping support, email us at:
📩[email protected]